What Our Customers Say

I’m so greatful and thank you for this place! My Rottweiler is staying here long term. I take him out on the weekends and he absolutely loves coming back! The staff love him and he loves them! Defiantly recommend!!! ❤️❤️❤️ thank you so much Sydney dog & cat boarding!

Both my dogs were well looked after, lovely helpfully staff

Phenomenal staff and do friendly and helpful. They looked after Sophie Williams for a week and were accommodating when I sought an extra days boarding for Sophie Williams.

Owner's reply
Thank you for your 5 star review! We loved looking after Sophie and hope to see you again soon!

My 2 (precious) miniature schnauzers stayed for 3 weeks over the festive season and came home healthy, happy and clean. Used the pet taxi to pick them up and drop them off - well worth it! They went happily with the friendly and kind "taxi drivers". Will 100% send them to this "hotel" again!!

Good place for dog boarding, our dog returns happy from this place.

Our Toy Cavoodle "Millie" went to boarding for the first time over Christmas and New Year. She had a wonderful time! She came home healthy and happy! We find the team excellent at SDCB. They looked after our previous dog "Bonnie" several times and we were so pleased at her care then! Thanks guys,

Burt the beagle had a great time staying. The staff were so nice on both drop off and pick up, makes leaving the dog so much easier. This is our second time staying and I couldn't recommend it more.

I was hesitant to put my dog in boarding here as it has security gates, the office is some way from the kennels and we were not able to inspect them but reviews were good so I did. My dog went happily with the attendant and when I picked her up she seemed happy and had been bathed. Will use them again.

Owner's reply
Thank you so much for your thoughtful review 😊 We completely understand your initial hesitation. Our security gates are in place to ensure the safety of all dogs during check-in and pick-up, particularly for anxious or reactive pets who benefit from a calm, controlled environment. For the same reason, we don’t offer in-person kennel tours, as unfamiliar visitors can create unnecessary barking and stress for new dogs. Many of our returning customers appreciate these measures, as they contribute to a more comfortable stay. That said, we’re always happy to share photos so owners can see our facilities. We’re thrilled to hear your dog settled in happily, enjoyed her stay, and went home clean and content. Thank you for trusting us we look forward to welcoming her back again soon 🐾

Our dog Shiloh is elderly and a little bit forgetful! But he loves going to the Dog and Cat Boarding Centre at Llandilo. He is always well looked after and comes home healthy and happy.

Owner's reply
Thank you for your 5 star review Pamela We always love having Shiloh!

Bella had her very first stay with you last week, for 4 nights and was happy and healthy when I collected her, so thanks you taking such good care of her. Bella looks forward to her next staycation at Sydney Dog & Cat Boarding. Regards, Hugh Ross

Owner's reply
Thank you for your 5 star review! We are glad we could care for Bella during her vacation and we can’t wait to see her again soon!

The staff are friendly and willow was excited to stay. Reports are that she enjoyed her time and socialised well with others

Owner's reply
Thank you for your kind words and review Willow was a delight to care for!

With 2 Siberian Huskies I needed a place with the capacity and experience to handle large and strong pups. Sydney Dog & Cat does not disappoint. The staff go beyond and above to make by boys comfortable and safe. I highly recommend this puppy hotel. 5 star!⭐️

Owner's reply
Thank you for the review Danny your two huskies are a delight to care for and we hope to see you again soon!

Great service. The boys were so happy. No issues at all.

Owner's reply
Thank you for the 5 star review George :)

Picked up my sister in law's pup. People were friendly

Owner's reply
Thank you for your review, we are glad you had a good experience with our team!

Very friendly towards us the customer and our dog, the real customer

Owner's reply
Thank you Don for your 5 star review

Beautiful place. They looked after our Luna the cat for 2 weeks while we were overseas. Highly recommend!

Owner's reply
Thank you for the 5 star review!

We boarded our dog Smudge here for the first time. We got him a private temperature controlled kennel, and a grooming package that included a bath and nail trim. After a convenient dog taxi pickup and initial period of anxiety Smudge settled in quite well with the staff, so much so that he actually behaved for a bath. The staff were friendly and professional, payment was easy and he came exhausted, but shiny, clean and happy. Will definitely choose again.

Owner's reply
Thank you so much for your 5 star review! We are so glad we could make your and smudges first experience a positive one! We hope to see you and smudge again soon!

So my girls Madigan and Molly (mother and daughter ) stayed last week for 5 days as we had a family wedding to attend.My girls have never stayed anywhere but with us so I was anxious how they would go. They went so well and even ate their food ( which is so amazing as they are fussy? ) Can’t recommend Sydney Dog and Cat boarding highly enough for looking after my girls. Till next time

Owner's reply
Thank you for the 5 star review! We are so glad we could help make Madigan and Mollys first vacation a great and safe experience and can’t wait to welcome them again!

Maggie’s first time staying in a boarding facility. I think she was a little stressed but the friendly staff were patient and kind to help her settle in. I received photos each day of her out enjoying the sunshine. She had quite a bit of diarrhea when she got home. But that was either her nerves or the gourmet food she had was too rich for her. Next time she stays we will just go with the kibble.

Owner's reply
Thank you for your kind words We are so glad we could help Maggie settle in during her first holiday and we can’t wait to welcome her again soon ❤️

Staff are fantastic, we felt good leaving our diva Lexi with them. We were not disappointed. She came back to us happy and healthy. Would recommend highly. I now have no qualms booking our long trip away.

Owner's reply
Thank you for your review! Lexi was a pleasure to care for and we can’t wait to see you again soon!

You guys are amazing and a life saver

Owner's reply
Thank you for the 5 star review!

Amazing service staff are wonderful and took great care of ace my husky thanks so much

Owner's reply
Thank you for the 5 star review! Ace was a pleasure to care for and we hope to see you again soon!

Wonderfully welcoming, my mind was at ease leaving our beloved Evie there.. will definitely use them again, in fact we have already booked again.

Owner's reply
Thank you so much for your review! We can’t wait to welcome Evie back for her next vacation!

From the moment I called to make the reservation to the moment we picked up our Dog after the trip, the staff were amazing. It was the first time we left our Chilli in the care of the team and I felt at ease when we dropped her off, knowing she would be well looked after. When I made the initial phone call to enquire the staff were patient, accommodating and pleasant to speak with. They made me feel comfortable leaving her in their care. Chilli came home relaxed, fed and happy. I would highly recommend to anyone who is anxious about leaving their furbaby with anyone. Thank you

Owner's reply
Thank you for your review! We are so glad we could make your and chilli’s first experience a positive one and we can’t wait to see you again soon!