In the event that our office is inaccessible, kindly forward your request via email to ensure timely application of any modifications to your notice.
AUTHORISATION FOR EMERGENCY CARE
In the event the animal described above being boarded by SDCB becomes ill or injured and requires veterinary care, I authorize SDCB to take the animal to a licensed veterinarian. I further authorize treatment to be given and agree I will be liable for all costs incurred. I acknowledge by signing below that I will be wholly financially responsible for all care given due to any new or pre-existing conditions I may or may not have been aware of. In the event that Sydney Dog & Cat Boarding is unable to reach me, I authorize the Staff to make any emergency decisions they deem necessary for the wellbeing of my pet. By signing below I certify that I have read this document and agree to hold Sydney Dog & Cat Boarding harmless for any illness or the death of my pet due to illness incurred during or after the pet boarding. If veterinary treatment is declined by the authorised person, SDCB have the right to request the animal is collected immediately by the person responsible.
The following information applies to Christmas holiday bookings between the 15th of December and the 15th of January.
The following information applies to Christmas holiday bookings between the 15th of December and the 15th of January.
The following information applies to Easter bookings from Good Friday to Easter Monday.
The following information applies to Easter bookings from Good Friday to Easter Monday.
The following information applies to all High Season school holiday bookings.
The following information applies to all High Season school holiday bookings.
All bookings with an uncertain check out date must have one month paid before check-in. The booking must then be kept up to date with payments for two weeks in advance. If the booking falls during our high or peak season times, payments must cover those periods and then fortnightly payments will continue as normal once the season is over.
Once a departure date is confirmed and your account is in credit, SDCB will refund any unused boarding with notice. (Please see above for cancellation rules during different seasons) This credit may also be kept on your account for future bookings.